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Help / FAQ

Q: Does Argrov Box have a minimum order?

A: There is no minimum dollar amount on orders.

On stock items, there is a minimum order of one bundle/one case/one box. Argrov Box stock items include (but not limited to) boxes, tape, protective wraps, envelopes, etc.

Q: Can I get a sample?

A: Yes, on some stock items. Most samples are free. A nominal shipping charge, however, will apply. Certain items are excluded from our sample program. Samples of large boxes are available, but will include a fee for the box plus estimated shipping costs.

Q: Does Argrov Box have a return policy?

A: Yes. For our policy, see our Return Policy.

Q: Is there a "shipping & handling" charge added to my order?

A: We have a handling and materials charge of $3.00 per order on shipments and deliveries. Shipping charges are separate and are based on weight and destination.

Q: When can I expect to receive my order?

A: Our answer depends on the distance of your location from our warehouse and on the carrier that you selected. The level of carrier service can also have a direct bearing on delivery. Click on the desktop telephone located on this screen and a Customer Service Representatives will call you back with helpful information.

Q: What types of payment do you accept?

A: We accept most major credit cards, including:

  • MasterCard
  • Visa
  • American Express
  • We can ship C.O.D. (limited to small orders)
  • Open credit terms (net 15 days) are available based on prior credit approval

To apply for credit, click on Credit Application. For more information about our terms and conditions, see Argrov Box Terms & Conditions.

Q: What are your office hours?

A: You can reach us between the hours of 8:00 A. M. and 5:00 P. M. EST/EDST*, Monday thru Friday, except hoildays.

Phone: 1-800-837-1709 or 1-513-217-5900

Or, click on the desktop phone located on this screen and one of our Customer Service Representatives will call you back immediately.

Fax: 1-513-217-6564
E-Mail: Info@argrov.com

* Eastern Daylight Savings Time (EDST) (Begins second Sunday in March & ends first Sunday in November)

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